Frequently Asked Questions
Clear answers to the questions families ask us most.
Getting started
How do I get started with Jamie Home Care?
Call us or book an appointment online. We will talk with you about your loved one's needs and build a personal care plan together.
Can I visit before making a decision?
Yes. Book an appointment and we will happily show you around and answer your questions in person.
Who do you provide care for?
We support seniors and individuals with disabilities. If you are unsure whether we are the right fit, contact us and we will tell you honestly.
Care and services
What services do you offer?
Our services include personal care, companionship, meal preparation, medication reminders and health monitoring. See our Services page for the full list.
Is care available around the clock?
Yes. A caregiver is always nearby, day and night. Contact us to discuss the arrangement that suits your family.
Can the care plan change over time?
Absolutely. We review each plan regularly and update it whenever needs change.
Staff and safety
Are your caregivers qualified?
Every caregiver is trained, certified and background-checked before they start working with our clients.
How will I be kept informed about my loved one?
We keep families updated regularly and are always available by phone or email if you have a question.
Fees and booking
How much does care cost?
Costs depend on the type and amount of care needed. Contact us for a clear, personalized quote with no obligation.
What are your office hours?
We are open Monday to Friday, 9.00 - 17.00. You can reach us at +1 (548) 577-4216 or info@jamiehomecare.ca.
Still have a question?
We are happy to talk it through. Reach out any day from 9:00 to 17:00.